Frequently Asked Question

Lincoln students will be required to register for and use Multi Factor Authentication (MFA) when logging into their accounts from off campus. MFA requires users to use an additional method to prove they are authorized to access their account. Instead of just entering a password, users will also need to enter a code received via text, respond to a phone call, or approve a sign in using an app on their mobile device. MFA significantly increases the security of your account and makes it much harder for someone to compromise your account.

The tutorial below shows how to register for and use MFA. A video tutorial can be found here.

Step 1: Start by logging into your Microsoft 365 account using your Lincoln email address.

Step 2: Enter your password

Step 3: Click ‘Next’ when prompted for more information. Note that you can temporarily skip registration if you are not ready to set things up, but we recommended that you take care of it as soon as you are able. If you try to sign in after the cutoff date, you will be forced to set it up.

Step 4: Download the Microsoft Authenticator App to your mobile device and then click ‘Next.’

Step 5: Use the Microsoft Authenticator App to scan the QR Code

Step 5-A: Open the Authenticator App and Click the + button

Step 5-B: Select “Work or school Account”

Step 5-C: Select ‘Scan QR Code’

Step 5-D: Scan the QR Code with the camera on your mobile device

Step 5-E: Verify the account has been added to the Authenticator App:

Step 5-F: Click ‘Next’ on the QR code screen.

Step 5-G: The screen on your computer will change and you will be prompted to approve the sign in on your device. Press ‘Approve’ on your Authenticator App.

Step 5-H: Your computer will reflect that the notification was approved. Click ‘Next’.

Step 6: Enter a phone number where you can receive calls and texts. Then click ‘Next.’

Step 7: You will receive a text message with a six digit code. Enter the code and press ‘Next.’

Step 8: You will be notified that you have successfully registered your phone number. Click ‘Next.’

Step 9: You will be notified that you have successfully registered for MFA. Click ‘Done.’

Now, when you sign in from off campus you will be asked to use one of your MFA methods after you enter your password.